Privacy Policy
How we protect your personal information under South Africa's Protection of Personal Information Act.
Last updated: 3 August 2026 | Effective: 1 July 2021
Allsorts Web Designers (Pty) Ltd is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in compliance with POPIA.
1 Information We Collect
We collect personal information when you:
Name, email, phone, business name, project details
Company registration, address, VAT number
IP address, browser type, pages visited, cookies
Billing details, transaction history
We do NOT collect sensitive data (race, religion, health, biometrics) unless required by law.
2 How We Use Your Data
- ✓ Service Delivery: Design, develop, host, and maintain your website
- ✓ Communication: Respond to inquiries, send project updates
- ✓ Billing: Process invoices and payments
- ✓ Marketing (with consent): Send newsletters and promotions
- ✓ Legal Compliance: SARS tax requirements, FICA
3 Legal Basis (POPIA)
We process your data based on:
You gave informed consent (e.g., newsletter signup)
Processing is necessary to fulfill our service agreement
Required by SA law (tax records, FICA)
Business interest that doesn't override your rights
4 Data Security
256-bit SSL on all data transmissions
Tier 3 data centers with 24/7 monitoring
Multi-factor authentication for staff
Automated off-site backup system
5 Third-Party Sharing
We do NOT sell, rent, or trade your personal information.
We may share data with:
- Hosting Providers: South African data centers (under confidentiality)
- Payment Processors: Payfast, Yoco, Peach Payments
- Email Services: For newsletters and transactional emails
- Analytics: Google Analytics (anonymized)
- Legal Authorities: When required by SA law
All processors are vetted for POPIA compliance.
6 Your Rights Under POPIA
As a data subject in South Africa, you have the right to:
Request a copy of your data
Fix inaccurate information
Request data erasure
Opt out of marketing
Pause processing
Export your data
To exercise your rights: Email [email protected]
7 Data Retention
Data is securely deleted or anonymized after retention period.
8 Cookies
Our website uses cookies:
- Essential: Required for site functionality
- Performance: Google Analytics (anonymized)
- Marketing: Ad tracking (only with consent)
You can disable cookies in browser settings, but this may affect functionality.
9 Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect data from minors without verified parental consent.
If you believe we have collected data from a child, contact us immediately.
10 Policy Changes
We may update this policy. Material changes will be communicated via:
- Email notification (30 days notice for active clients)
- Notice on our website homepage
- Updated "Last Modified" date
Contact Our Information Officer
Allsorts Web Designers (Pty) Ltd
4 Bardia Road, Cambridge West
East London, 5247, South Africa
Lodge a Complaint
If you believe your privacy rights have been violated, you may contact:
Information Regulator of South Africa
Email: [email protected]
Web: www.justice.gov.za/inforeg
Questions about your data?
Contact Our Privacy Team