Self-service tool, South African provider
From R299 a month
You sign up, train it and keep it up to date yourself. Fast to start, with no one checking the answers for you.
Source: DoubleDown AI, price checked 30 October 2026
New: AI chatbots for business websites
AI chatbot for your websitein South Africa
We build a custom AI chatbot from your own website. It answers customer questions about your prices, hours and services while you work, and when it does not know, it takes a message for your team instead of guessing.
From R6,500 once-offBuilt from your own websiteInstalled for you
Four steps. You do almost nothing.
1
Send us your website
We read your pages: services, prices, hours and contact details.
2
We build and test it
We check its answers against your real prices and details before anyone else sees it.
3
You try it and correct it
Something wrong? Tell it in your own words, for example “we close at 1pm on Saturdays”.
4
We install it
One line goes onto your site. You also get a chat link to share and a QR code for your counter or menu.
Helpful when it knows. Honest when it doesn’t.
Answers from your own website
It reads your pages and replies using your wording, your prices and your contact details, so customers get an answer at 9pm without waiting for you.
Says “I don’t know”
Built to admit a gap instead of making something up.
Takes a message
Name, number and question go straight to your team.
Learns when you correct it
Tell it a new price or new hours in plain words. No settings to hunt for.
Chat link and QR code
Share it on Facebook, in emails or on your counter.
Every chat recorded
See what customers really ask and what it replied.
What does an AI chatbot cost in South Africa?
A self-service website chatbot starts at about R300 a month and you set it up yourself. A done-for-you chatbot from a web design agency adds a once-off setup fee. Ours is R6,500 once-off plus R199 a month, built from your own website.
Self-service tool, billed in dollars
From $39 a month
Global tools bill in dollars, so the rand price moves with the exchange rate, and message credits and plan limits apply.
Source: Fastbots pricing, checked 30 October 2026
Done for you by Allsorts
R6,500 once-off + R199 a month
We build it from your site, test it against your real prices and hours, install it, and fix what is wrong. Someone is responsible for the answers.
Prices in rand, set 30 October 2026
The difference is who does the work and who checks the answers. If you are happy to set up and maintain a tool yourself, a self-service chatbot is cheaper to start. If you want it built, tested and kept right, that is what we charge for.
Built for businesses that get the same questions every day
HospitalityCheck-in times, rates, the menu. See our hospitality websites.
Real estateViewing times and agent contact details. See our real estate websites.
Construction and tradesJobs you take on, areas you cover, how to ask for a quote. See our construction websites.
RetailOpening hours, delivery areas, returns. See our retail websites.
LogisticsService areas, what you carry, how to get a quote. See our logistics websites.
Healthcare practicesPractice hours, services offered, contact details. See our healthcare websites.
Once-off setup. One flat monthly fee. Prices in rand.
The monthly fee covers hosting the assistant, running it and keeping it working. No message credits and no features locked behind a higher plan.
Standard
The assistant on your website, answering from your own pages.
R6,500 once-off
+ R199 per month
- Built from your existing website
- Tested with you before launch
- Leave-a-message for your team
- Chat link and QR code
- Every chat recorded
- Up to 1,000 conversations a month
Plus
Takes enquiries, bookings and payments, in your own look.
R15,000 once-off
+ R399 per month
- Everything in Standard
- Takes booking and quote requests in the chat
- Payment links inside the conversation
- Your logo, colours and tone of voice
- Up to 2,500 conversations a month
Fully integrated
Support that works inside your own systems.
R30,000 once-off
+ R899 per month
- Everything in Plus
- Connected to your CRM, bookings or helpdesk
- Looks up, books, quotes and updates records
- Built around your own support process
- Scope agreed with you in writing first
- Conversation volume agreed to suit you
Prices are in South African rand. Setup is paid once; the monthly fee starts when the assistant goes live.
Built for South African businesses, not a dashboard you have to learn
A typical global chatbot tool
- ×Dollars and message creditsThe bill moves with the exchange rate and with how much customers chat.
- ×You set it all up yourselfTraining sources, settings and plans are yours to work out.
- ×Useful features on higher plansThings like handing over to a person can sit behind the dearer tiers.
An Allsorts assistant
- ✓Flat monthly fee in randYou know the cost before you start and it does not creep.
- ✓We build, test and install itYou approve it and tell it what to fix. We do the rest.
- ✓Everything in your tier is onLeave-a-message and chat records are in from Standard.
- ✓Built and supported in East LondonThe same team that builds websites, so your site and your assistant work together.
Straight answers
What exactly is an AI assistant for my website?
It is a chat window on your website. A visitor types a question, such as your opening hours, a price or whether you do a certain job, and the assistant answers using what is on your own website. If it does not have the answer, it says so and lets the visitor leave their name and number for your team.
How much does an AI chatbot cost in South Africa?
Self-service website chatbots start at about R300 a month (for example, DoubleDown AI lists R299 a month, checked 30 October 2026), and you set them up yourself. Global tools bill in dollars, from about $39 a month. A done-for-you chatbot from Allsorts is R6,500 once-off plus R199 a month, built from your own website and tested before launch.
Is an AI chatbot the same as an AI assistant?
On this page we use both words for the same thing. Older chatbots follow fixed menus. Ours reads your website and writes each reply in plain language, using only what your site and your corrections say.
Will it give wrong answers?
It is built to answer only from your website and from corrections you give it, and to say "I don't know" instead of guessing. Like any AI it can still make mistakes, so before launch we test it against your real prices, hours and contact details, and every chat is recorded so you can see exactly what it said.
Do my customers need an app or an account?
No. It opens in the browser on your website, on a phone or a computer. You also get a chat link you can share on Facebook or in an email signature, and a QR code for your counter, menu or printed material.
Can it work on WhatsApp?
Not at launch. WhatsApp's business platform is run by Meta and charges per delivered message (see Meta’s pricing page), which would push your monthly price up. The assistant lives on your website and on a shareable chat link. If enough customers ask for WhatsApp we will look at adding it, with Meta's charges shown separately.
Does it speak Afrikaans or isiZulu?
It replies in the language the customer writes in, as far as the AI model manages. We test your most common questions in the languages you need before launch and tell you honestly how well it does.
Where does the chat data go? Is it POPIA-safe?
Chats and messages left for your team are stored on our South African server. The AI model that writes each reply runs with a cloud AI provider outside South Africa, so we add a short privacy notice for your site and keep the chat record to what the assistant needs.
How long does it take?
The assistant reads your existing website, so a Standard build is quick. When you accept the quote we give you a delivery date in writing. Plus and Integrated builds take longer and are scoped with you first.
Do you build websites as well?
Yes, that is what Allsorts does. If your site is out of date, a clearer website also gives the assistant better answers. See our web design service.
Sources checked 30 October 2026: DoubleDown AI Fastbots pricing Meta WhatsApp pricing
Want one for your business?
Send us your website address and tell us what customers keep asking you. We will tell you what the assistant would answer and give you a written quote.